Monthly price from

£0 per user


1996, US

Zoho CRM

Zoho has over two decades of experience producing CRMs for small, medium, and large businesses alike. The softwares focuses on ‘reaching out to prospects at the right moment and engaging them across every channel’ – utilising social media, phone, and email integration to let companies know when potential customers are ready to talk business.

Zoho CRM is remarkably fully-functioned given its 'standard' package price of £10 per user per month. Email integration and tracking are both offered, along with built-in phone line support. There’s also a series of automation tools, plus the ability to capture leads through custom web forms. You’ll also be able to produce and store quotes and invoices in the app.

Zoho also offers some basic project management tools, although for more functionality you may choose a dedicated PM solution. Crucially, though, Zoho CRM integrates seamlessly with every other piece of Zoho software, meaning that you can run many parts of your business within one dedicated ecosystem.

Support is available by both phone and email, and you can access Zoho CRM both in your browser or through a dedicated app.

Best for

Small, medium and large businesses


  • Lead and contact management
  • Multiple sales pipeline
  • Email integration
  • Email tracking
  • Built-in phone
  • Workflow automation
  • Social media integration
  • Web-to-lead capture
  • Webforms
  • Custom reports & dashboard
  • Project management
  • Quotes & invoicing
  • Document storage
  • Multicurrency support
  • API
  • Integration with Google apps
  • Mobile app
  • Live support
  • Free trial


Cloud, SaaS, Web

Mobile Android and iOS

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