Freshsales-logo

Freshsales

Monthly price from

£12 per user

Founded

2010, US

Freshsales


Perhaps the first thing to note about Freshsales is that it doesn’t offer a mobile app - so if that’s a dealbreaker for you, you can stop reading now. However, this CRM solution does include some exciting extras, including AI-generated lead scoring, that could help you gain an edge when it comes to conversion.


Freshsales is all about teams, and about identifying high quality prospects. It offers built-in phone and email, and is designed to help your people co-operate in order to maximise conversions. Lead scoring is at the heart of this process. Freshsales claims to automatically score prospects, surfacing those who display signals that they are ready to buy. It then encourages you and your people to focus on those leads, clearly displaying who you should be following up with and who.


There are some downsides, though. Freshsales doesn’t offer some basic tools like social media integration, and you won’t get any invoicing or project management tools. However, you may be able to plug those gaps with other Freshworks products, for example their web conversion tool Freshmarketer or their collaboration platform Freshconnect.


Freshsales is available from £12 per user per month. Support is available by email and live chat, and by phone for customers based in the US.

Best for

Small and medium businesses

Features

  • Lead and contact management
  • Multiple sales pipeline
  • Email integration
  • Email tracking
  • Built-in phone
  • Workflow automation
  • Social media integration
  • Web-to-lead capture
  • Webforms
  • Custom reports & dashboard
  • Project management
  • Quotes & invoicing
  • Document storage
  • Multicurrency support
  • API
  • Integration with Google apps
  • Mobile app
  • Live support
  • Free trial

Deployment

Cloud, SaaS, Web

Why not see it for yourself